Aloft Kuala Lumpur Sentral

Aloft is a good option for families, though the room felt a bit squeezy. It was also quite dim would be better if there was a brightness adjustment option. Check-in experience was smooth even though the room wasn’t ready yet. The breakfast spread was great as usual, definitely a plus point.

Dining at Nook was a delightful experience, offering a diverse menu that catered to various tastes. The breakfast buffet featured a wide selection of local and international dishes, all freshly prepared. For lighter fare and quick snacks, Re:fuel by Aloft provided convenient options around the clock. The W XYZ Bar in the lobby was a lively spot to enjoy evening cocktails and live music, creating a vibrant social atmosphere. Additionally, the Mai Bar on the rooftop offered a chic setting with creative drinks and a relaxed ambiance, perfect for winding down after a day of sightseeing. 📍 Location & Accessibility Situated in the heart of Kuala Lumpur Sentral, the hotel boasts unparalleled connectivity. Being directly connected to KL Sentral Station made traveling around the city effortless, and the adjacent NU Sentral Mall provided ample shopping and dining options. 🤝 Service & Staff The staff at Aloft were consistently friendly, professional, and attentive. From the seamless check-in process to helpful recommendations for local attractions, their hospitality enhanced my stay significantly.

This hotel was next to transport hub and shopping belt, very conviently location, and the staffs are very friendly.

Room is spacious and clean. Toilet is big. Breakfast is average. Location is good, connected to shopping mail, LRT, MRT and train station

Has been staying here for many many times for business trips as well as family trip. This short escape during Hari Raya holidays is another good experience for us. Convenient, Cozy & Comfortable!

I had high expectations for Aloft, being part of the Marriott group, but unfortunately my experience was very disappointing. The facilities were below par – outdated and poorly maintained – and the overall atmosphere didn’t reflect the modern, vibrant brand that Aloft is known for. More importantly, the staff’s attitude was indifferent and unhelpful. Requests were handled with minimal effort, and there was a clear lack of hospitality. As a frequent Marriott guest, I was expecting better service and professionalism. Aloft should seriously re-evaluate its service standards and facility upkeep if it wants to stay competitive and meet the expectations associated with the Marriott name.